As someone who has shopped here exactly once, I can say they come across as elitist, gatekeeping assholes. Back in April, I stopped in with a friend. The doors were wide open, and there seemed to be multiple people browsing. We were immediately made to feel unwelcome. They asked whether we had paid to be "guests" at their "event," which appeared to be some sort of adult tarot reading or magic show. We explained that we were just browsing, and both the man and the woman in the video that was released—where she pretentiously explains how the animatronic works—kicked us out and made us feel thoroughly unwelcome. I checked online afterward, and we had visited during their posted opening hours. There was no announcement that entry required payment or that the event was exclusive. It was a bizarre experience. I browse stores on Atlantic all the time, and I've worked at a much higher-end store on that same street. I've never been made to feel so unwelcome as a customer, nor have I ever seen a store make customers feel so unwelcome. They're rude people running an extremely overpriced adult toy store. They are not the victims here. I find it hard to believe they aren't entitled kids who grew up with immense wealth. I'm with Kelly here, based on my own personal experience. They made the hair on the back of my neck stand, very unpleasant people, both the owners I encountered there.