ATRL Universe,

Thank you all for your patience while our Help Request (HR) system has been down. We know it’s been difficult to get help and have your concerns addressed during that time.

As you can see on your menu, we’ve launched a new Help Desk to replace HR, with ticket categories for:

• General support

• Warning appeals

• Ban appeals

• Account approval

Banned members can still access the Help Desk, just as they could with HR. Validating members whose accounts haven’t been approved yet can also submit an Account Approval ticket. We know many of you have been waiting, and we appreciate your patience as we work through the substantial backlog.

For now, you’ll need an account to submit a ticket. The Help Desk doesn’t currently accept submissions from guests.

When opening a ticket, choose the category that fits your issue and tell us what happened. Include any relevant links or screenshots.

someone to cry to

1 minute ago, RoseBud said:

someone to cry to

Rian rejecting ban appeals:

And the dupes faces when they get exposed trying an account approval for a secondary account:

this shall be interesting