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how do i get my money back for an order i never recieved from 7 months ago?


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Posted

so i ordered six cassettes from a Canadian seller on discogs back in MARCH for approximately $78 CAD (like $56 USD) and i never received the order. i was the first of several buyers to not get their order and im certain i was just blatantly scammed. the seller said something about customs delays to "inspect" packages lol

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Once it arrives, it will have have some sort of customs related stickers on it to inform you it went through customs. Doesn't cost you anything, just delays the shipping time unfortunately. I guess they just randomly select packages to inspect?

their account doesnt have any items for sale anymore and there is no "seller isnt responding" button anymore in out order chat.

is there a chance i could go to my bank and tell them the issue at hand here and see about getting a refund?

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Posted

You could either file a chargeback with your card holder (which could get your account banned. I'm saying that only because I know some e-commerce platforms like Mercari will ban you if you file a chargeback) or you could tell your bank. They could either refund you the money (fraud protection) or tell you the necessarily procedure to file any case with any legal agency. You could also contact discogs directly? Either way, I hope you get your money back asap! 

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Posted
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Posted

Consult with a vigilante gang. They will have some services that would be helpful to you.

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Posted

If you used PayPalyou should be able open a claim, PayPal has buyer protection, but I'm not sure on the time frame. If ypu used a card, I'm not sure what to do.

 

Whenever I order from discogs I only use PayPal, just for safety because scammers are everywhere unfortunately.

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Posted

this is why i never pay directly using a card. always use a third party payment method or a site that has buyer protection that holds your money until you recieve your order

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Posted
3 minutes ago, popmusicisdead said:

this is why i never pay directly using a card.

It's better to use a credit card over something like PayPal 

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Posted

Depends what form of payment you used. Paypal and credit cards have a certain period you have to file a claim for a refund. I think the cutoff is 3 - 6 months depending on the company. If you used a debit card then you're gonna have a hard time getting that money back

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Posted

It took you this long to suspect something was off? :redface:

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Posted

Im still waiting on a order from 3 years ago because Denis Stoff is an odd human who will block anyone asking why our order hasn't came

 

 

 

I've accepted the fact I'm never getting my cd :suburban:  

 

Sounds kinda suss for you too hoping you get your money back or at least the order :heart: hopefully discogs doesn't do a Denis 

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Posted (edited)
On 10/11/2024 at 11:20 PM, Subzero said:

If you used PayPalyou should be able open a claim, PayPal has buyer protection, but I'm not sure on the time frame. If ypu used a card, I'm not sure what to do.

 

Whenever I order from discogs I only use PayPal, just for safety because scammers are everywhere unfortunately.

On 10/11/2024 at 11:47 PM, popmusicisdead said:

this is why i never pay directly using a card. always use a third party payment method or a site that has buyer protection that holds your money until you recieve your order

yeah, i used paypal. ill look into their terms & conditions for refunds, etc

edit - the paypal app had me email the person (which had their email connected to the order via paypal) so lets see if anything happens there.

 

On 10/12/2024 at 7:34 AM, beautiful player said:

It took you this long to suspect something was off? :redface:

no lol i just never did anything about it because i was giving them the benefit of doubt that id eventually receive it lol

Edited by Vixen Eyes
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