discussion DoorDash Driver tosses food after no tip

[Azulito]

51 minutes ago, BryceG said:

I know people will get up in arms about it, but as a non-American, tip culture is more alien to me than E.T. If your job isn't paying you enough, unionise or get another job.

Yeah because unionizing in the US is so easy  

 

38 minutes ago, byzantium said:

If you don’t pay for the service, then you should not expect to receive the service.  Don’t order delivery if you are not going to tip. 

Technically they do pay for the service by paying the inflated menu prices and delivery fee (or monthly membership).

 

1 minute ago, rta1913 said:

I am sorry but no. When you use these services you are paying a service fee (for the delivery app), a delivery fee and on top of that menu prices are usually more expensive in these apps. As a customer you already covered the costs so it is not a responsibility to tip the driver as they should be paid by the service. I hate this "if you can't tip, don't eat out / do take out" mentality. The better thing to say is "if you can't afford to pay tour waiters/drivers livable wages, don't open a restaurant".

 

Also, these type of gigs are supposed to be side hustle, not a full time job. However, I do understand the current social and economical situation in this country and the pennies waiters and drivers get, so their frustration is reasonable. But do not take it out on the customer, they are entitled to not give you a tip.

 

I always tip (which is why I rarely use these apps, as the total inflates a lot with all the fees and tips) but it is a very ****** up system and there have been times when the people delivering to me are driving these expensive ass cars

They honestly should just raise the prices on everything by 10-20% to automatically include the tip. That'd be a lot easier than trying to force customers to leave a tip imo.

 

These jobs might have started off as a side hustle, but it's a full-time job for a lot of people. Tipping culture needs a complete overhaul in this country tbh

[Kamil24]

19 minutes ago, swissman said:

wait.

 

they can see if they got a tip BEFORE it's delivered?

 

isn't that 1) the opposite of how tips work and 2) a potential breach of privacy insofar as you've already let someone who is coming to your house know how much you are/aren't giving them?

 

I always tip, and try to tip well as it seems like a hard job, but also would expect that the tip is visible AFTER the order is delivered, even if I do select the tip prior.

I did Doordash in the past. You see the full amount you'll be paid (including tip) BEFORE accepting. If it's a low amount, you can just pass, you don't have to accept the order. Not sure why he accepted the order if he was going to do this  

 

As a former driver, I now tip very low amounts and base my tip on the distance, and not on my order total. 

Edited August 3, 2023 by Kamil24

[Dessy]

17 minutes ago, swissman said:

wait.

 

they can see if they got a tip BEFORE it's delivered?

 

isn't that 1) the opposite of how tips work and 2) a potential breach of privacy insofar as you've already let someone who is coming to your house know how much you are/aren't giving them?

 

I always tip, and try to tip well as it seems like a hard job, but also would expect that the tip is visible AFTER the order is delivered, even if I do select the tip prior.

They can only see it once it is marked as delivered. The only requirement for doing that is being at the GPS location. 

 

But it's kinda dumb to get upset over it anyway unless you're intentionally taking low paying orders

 

 

 

[Space Cowboy]

52 minutes ago, byzantium said:

If you don’t pay for the service, then you should not expect to receive the service.  Don’t order delivery if you are not going to tip. 

Giving a tip is not part of the service. Tipping is optional and always has been. No one should be forced to do it if they don’t want to.

 

[Dessy]

11 minutes ago, Kamil24 said:

I did Doordash in the past. You see the full amount you'll be paid (including tip) BEFORE accepting.

Not fully true. Sometimes the amount you see is exactly the full including the tips but there are plenty of hidden tip orders. But it is still dumb to base a pick on what might be hidden since a lot of them aren't or would only be a small increase anyway. 

[Headlock]

30 minutes ago, rta1913 said:

 

 

and there have been times when the people delivering to me are driving these expensive ass cars

Because they likely work rideshare with Uber/Lyft as well, and are leasing an expensive car to be a premium option for those apps so they can make a bit more money. None of them own those cars. Nobody is delivering food for fun 

[rta1913]

3 minutes ago, Headlock said:

Because they likely work rideshare with Uber/Lyft as well, and are leasing an expensive car to be a premium option for those apps so they can make a bit more money. None of them own those cars. Nobody is delivering food for fun 

That sounds more like a bad financial decision.

 

Again, I understand and support workers but a customer is not obligated to pay a tip, and that is a fact. 

[Headlock]

1 minute ago, rta1913 said:

That sounds more like a bad financial decision.

 

Again, I understand and support workers but a customer is not obligated to pay a tip, and that is a fact. 

Don’t be surprised if you receive subpar service then 

 

It would be interesting to take a poll of who are good tippers and correlate that with people who have worked service jobs before 

[Raver]

The entitlement for tips has gotten out of control. Never order from these apps as I always go pick up my food. Don’t like the no tippers/small tips then get a better job 

[Sheep]

Non-Americans are posting their usual anti-tipping tirades but people need to understand the unimaginable sprawl of the average US town or city. This person probably drove 20+ minutes, putting mileage on their own car, using fuel they paid for to the restaurant, waited for the food, then drove it back to this entitled child. 

 

People in general need to realize how frivolous and detached from reality the idea of not only paying a restaurant to cook your food, but also to hire somebody to bring it to you is. It's personal assistant type work. There's layers of convenience and middlemen at play here, it's way too normalized for middle class people to order it. 

 

There are 40 hours in a US working week, if you cannot afford to pay close to 1/40 of a living wage as a tip for your delivery then you can not afford delivery. It's widely known here that gig work apps pay far, far below minimum wage before tips. Anything less of a tip is robbery. Children need to be taught not to steal.

[BryceG]

2 minutes ago, Century said:

Non-Americans are posting their usual anti-tipping tirades but people need to understand the unimaginable sprawl of the average US town or city. This person probably drove 20+ minutes, putting mileage on their own car, using fuel they paid for to the restaurant, waited for the food, then drove it back to this entitled child. 

 

People in general need to realize how frivolous and detached from reality the idea of not only paying a restaurant to cook your food, but also to hire somebody to bring it to you is. It's personal assistant type work. There's layers of convenience and middlemen at play here, it's way too normalized for middle class people to order it. 

 

There are 40 hours in a US working week, if you cannot afford to pay close to 1/40 of a living wage as a tip for your delivery then you can not afford delivery. It's widely known here that gig work apps pay far, far below minimum wage before tips. Anything less of a tip is robbery. Children need to be taught not to steal.

Thank you for enlightening us, as if those challenges you highlight are unique to America… 

[rta1913]

7 minutes ago, Headlock said:

Don’t be surprised if you receive subpar service then 

 

It would be interesting to take a poll of who are good tippers and correlate that with people who have worked service jobs before 

Well I am a good tipper (even when the waiters give a bad service) so I don't have that problem.

 

The thing here is, that driver was out of line, and that behavior is not justified just because she was not given a tip.

[Sheep]

1 minute ago, BryceG said:

Thank you for enlightening us, as if those challenges you highlight are unique to America… 

Your location is London. In the majority of the suburban united states(the areas that order the most from these apps here) the nearest single restaurant is usually a 10+ minute drive away, often way further because of zoning laws. The culture of tipping is also different there, in the US it's known you're paying the actual wage of the service worker instead of the little extra thank you it is in other places.

 

It is absolutely a unique issue and the delivery industry is uniquely predatory here.

[Summerboy95]

Tips shouldn't be mandatory. What the hell are you all talking about? 

 

Always focusing on putting the blame on the client and not the business not paying fair salaries. Tips are not the solution, they are part of the problem. 

 

If the worker has an issue, they should address it with their employer, not attacking the customer for not giving a tip 

 

Also, LMAO at people saying "If you don't have money to tip, don't order food". What do you think would happen with people's jobs when restaurants/food apps lose demand?

 

 

ASK for better salaries as a society, and don't rely on tips.

 

 

 

 

 

 

[BryceG]

1 minute ago, Century said:

Your location is London. In the majority of the suburban united states(the areas that order the most from these apps here) the nearest single restaurant is usually a 10+ minute drive away, often way further because of zoning laws. The culture of tipping is also different there, in the US it's known you're paying the actual wage of the service worker instead of the little extra thank you it is in other places.

 

It is absolutely a unique issue and the delivery industry is uniquely predatory here.

My point remains. Time for America to ditch tipping and have service providers pay fair wages. End of discussion. Don’t justify what is a form of modern day slavery. I don’t care. 

[Revolution]

It's what she deserves.

[Frappucino]

Looks like they ended up having KARMA for dinner 

[Queen.]

Why is this a common trend now? 

[Siberian Tiger]

54 minutes ago, Buffy said:

Are you saying you don’t tip your drivers?  They are working hard, likely have hard lives at home, depreciating their vehicle just to deliver to you, have to pay for their own gas money, and sometimes have to deal with mean customers. Tips can be a charitable act that go a long way for these people. They probably also need money to feed their children.  If anything, the tips are a good way to encourage them to keep their head up high. Delivering to your home is also the same as a waiter delivering to your table. Do you tip your waiter? Tip your driver too then.

Some times I do but I am not obliged to tip them because I am already paying for delivery/drive/food and them not happy with their job/wage is mot my problem, they should address it to their employers. I also work hard and deal with people who can be rude or annoying everyday but it's my job I am paid for.

[Sheep]

12 minutes ago, BryceG said:

My point remains. Time for America to ditch tipping and have service providers pay fair wages. End of discussion. Don’t justify what is a form of modern day slavery. I don’t care. 

You definitely have no idea how this industry works. Before these predatory gig work apps the service industry was one of the few industries in the US where the common person can make an okay wage. Workers almost always revolt against attempts to install a fixed wage and businesses that attempt it shudder due to not attracting employees OR are just straight up forced to revert to the normal way of doing things here. Having your wage set by individual customers who are face to face with you gives out better results than a corporation who's trying to achieve maximum profits.

Edited August 3, 2023 by Century

[LustSpell]

The way the US has successfully made people fight each other over tips instead of actually simply playing their workers a living wage is disgusting   

[shinyshimmery]

1 hour ago, Kamil24 said:

Hope he gets fired

Those food apps hire bottom of the barrel people. You think he cares if he's fired? lol 

[Big Bad Wolf]

I will stay tipping $0.00 and if you do this to my food and I have you on camera you will no longer be able to work for that delivery service so you’ll really be broke as hell. 

[shinyshimmery]

Tipping used to be a few cents or $2... nowadays they expect $8+ tips 💀 I get times are tough nowadays, but if that's the case.... these employees should be looking elsewhere for work. These food delivery apps should never be a person's primary source of income. It's rude to not receive a tip for the service rendered... but unfortunately not everyone tips, and tips should never be an employee's entire salary. These companies need to be regulated and prosecuted because they are seriously mistreating their workforce. Execs sitting in their air conditioned offices are not the ones interacting face to face with customers SMH. 

 

 

[Pheromosa]

Y’all are ridiculous.

Who are you to tell someone where they can’t go or what they can’t use if they don’t tip?