FTC sues Amazon for illegally inducing Prime sign-ups and hindering cancellations

[Vermillion]

 

[magazine]

How would anyone get Prime without consent? 

[Rev8]

Good, sue their ass

amazon are the embodiment of greed

[James_Joint]

I literally had a $16 charge from Amazon Prime a few days ago that I’ve been wondering about.  

[JBJT2786]

2 hours ago, magazine said:

How would anyone get Prime without consent? 

I was gonna ask the same thing. Unless they mean " peoples inability to remember they have a free trial and get charge afterwards" as "inducing signups". They do make it kinda hard to cancel.....if you don't pay attention. 

[mcstacia]

1 hour ago, JBJT2786 said:

I was gonna ask the same thing. Unless they mean " peoples inability to remember they have a free trial and get charge afterwards" as "inducing signups". They do make it kinda hard to cancel.....if you don't pay attention. 

I accidentally signed up for the free trial and didn’t even know until I started getting billed. What they do is give you an option when purchasing things to click pay with free trial or pay without the trial. I must have accidentally clicked the pay with free trial included. It was easy to cancel after I realized what probably happened. So not sure why that’s an issue.

[xclusivestylesz]

19 hours ago, James_Joint said:

I literally had a $16 charge from Amazon Prime a few days ago that I’ve been wondering about.  

If you don't have prime but saw a prime charge what's there to wonder about? You waited a few days/until you saw this thread to get on it?

 

16 hours ago, mcstacia said:

I accidentally signed up for the free trial and didn’t even know until I started getting billed. What they do is give you an option when purchasing things to click pay with free trial or pay without the trial. I must have accidentally clicked the pay with free trial included. It was easy to cancel after I realized what probably happened. So not sure why that’s an issue.

This makes sense. I've never tried to cancel my prime but I'm sure it's not going to be difficult to do. This is a complete non event smh. Even if you paid for the trial- certainly you know that they don't last forever? People should know this. What they should focus on is the gym memberships along with cable/ISP and their million and fifteen fees 

[James_Joint]

6 minutes ago, xclusivestylesz said:

If you don't have prime but saw a prime charge what's there to wonder about? You waited a few days/until you saw this thread to get on it?

 

I had prime at one point and my subscription must’ve been renewed without consent which is specifically mentioned if you click the link and read the full article about this lawsuit.  
 

And yeah I waited.  It’s $16, I didn’t jump up and dial Amazon customer service but now that I saw this, perhaps I will.  
 

let me know if you have any additional questions, sweetie.  

[arceus]

thank god i live in the real western world. 

if i signed up for Prime and didn't use any of its benefit, when I cancelled, i got the membership fee back 

[xclusivestylesz]

1 hour ago, James_Joint said:

I had prime at one point and my subscription must’ve been renewed without consent which is specifically mentioned if you click the link and read the full article about this lawsuit.  
 

And yeah I waited.  It’s $16, I didn’t jump up and dial Amazon customer service but now that I saw this, perhaps I will.  
 

let me know if you have any additional questions, sweetie.  

I don't understand the renewing without consent part. Isn't it sign up = until you cancel?

Lmao you probably should get on it 😅 lmk how difficult the cancellation process was 

 

Quote

 "requires five clicks on desktop and six on mobile for consumers to cancel from Amazon.com."

This is just ridiculous 

Edited June 22, 2023 by xclusivestylesz