fan base Vinyl Talk | Round and round the record goes...

[lestat111]

Can somebody help me? I ordered Michael Jackson Thriller 40 LP from his store (Sony Music store). It will be released in november. They took money off of my credit card for that, now today (after 15 days) money is back on my card, and now they say to me that my card will be charged in november, because it is preorder and my order is on. Is that how it works?

[Joyride]

19 minutes ago, lestat111 said:

Can somebody help me? I ordered Michael Jackson Thriller 40 LP from his store (Sony Music store). It will be released in november. They took money off of my credit card for that, now today (after 15 days) money is back on my card, and now they say to me that my card will be charged in november, because it is preorder and my order is on. Is that how it works?

yes! some stores only charge an authorization for the amount of the purchase - that's why you're seeing the money back in your account/refunded.

 

you will be charged again once the order ships. some stores charge upfront, some charge when the order is dispatched, and I think if you pay through PayPal they take the money right away too.

[James_Dean]

23 minutes ago, lestat111 said:

Can somebody help me? I ordered Michael Jackson Thriller 40 LP from his store (Sony Music store). It will be released in november. They took money off of my credit card for that, now today (after 15 days) money is back on my card, and now they say to me that my card will be charged in november, because it is preorder and my order is on. Is that how it works?

Yeah, so what you experienced is a pre-authorization charge. Basically a temporary charge that happens when you pay with credit/ debit.  

They temporarily charge you when the order is placed to make sure you have the funds, the charge then goes away after like a week or so, and then when the order is ready to be shipped you'll be charged the final amount. Just make sure when the release date comes around, you have enough funds in your account for the final charge, or they may cancel your order. 

 

I usually only experience this when pre-ordering from European sites, but it's best to check the site's terms and conditions for more information- typically under the 'Orders' section. 

[James_Dean]

I'm still annoyed there are no pressings of Wonder with Monster available 

[lestat111]

18 minutes ago, Joyride said:

yes! some stores only charge an authorization for the amount of the purchase - that's why you're seeing the money back in your account/refunded.

 

you will be charged again once the order ships. some stores charge upfront, some charge when the order is dispatched, and I think if you pay through PayPal they take the money right away too.

 

16 minutes ago, James_Dean said:

Yeah, so what you experienced is a pre-authorization charge. Basically a temporary charge that happens when you pay with credit/ debit.  

They temporarily charge you when the order is placed to make sure you have the funds, the charge then goes away after like a week or so, and then when the order is ready to be shipped you'll be charged the final amount. Just make sure when the release date comes around, you have enough funds in your account for the final charge, or they may cancel your order. 

 

I usually only experience this when pre-ordering from European sites, but it's best to check the site's terms and conditions for more information- typically under the 'Orders' section. 

thank you guys, I got little worried, it is like 150 dollars, not cheap at all :D

[TheseThingsHappen]

Ok I'm pissed and I need some advice.

I ordered Hilary Duff's Selftitled vinyl from Urban Outfitters earlier this year. The vinyl arrived but the box it came in was damaged. There was literally a whole tear in the box.

The packaging inside was also damaged with a tear on one side. And now the vinyl sleeve has this very noticeable dent. See the pictures below:

 

 

 

 

What do I do now? I think this is unacceptable as I've paid over 80 dollars (!!!) for this vinyl, including shipping.

Should I ask for a replacement? And if so, do I mention the box it shipped in being damaged? Or just the vinyl itself arriving damaged? And should I return this copy?

Any help is appreciated. 

[Ampersand13]

1 minute ago, TheseThingsHappen said:

Ok I'm pissed and I need some advice.

I ordered Hilary Duff's Selftitled vinyl from Urban Outfitters earlier this year. The vinyl arrived but the box it came in was damaged. There was literally a whole tear in the box.

The packaging inside was also damaged with a tear on one side. And now the vinyl sleeve has this very noticeable dent. See the pictures below:

 

 

 

 

What do I do now? I think this is unacceptable as I've paid over 80 dollars (!!!) for this vinyl, including shipping.

Should I ask for a replacement? And if so, do I mention the box it shipped in being damaged? Or just the vinyl itself arriving damaged? And should I return this copy?

Any help is appreciated. 

Definitely file a ticket and include the pictures, every time I've done so I've either been sent a replacement no questions asked or a full refund! I'm sorry this happened for you, so freaking annoying 

[PieceBy]

1 hour ago, TheseThingsHappen said:

Ok I'm pissed and I need some advice.

I ordered Hilary Duff's Selftitled vinyl from Urban Outfitters earlier this year. The vinyl arrived but the box it came in was damaged. There was literally a whole tear in the box.

The packaging inside was also damaged with a tear on one side. And now the vinyl sleeve has this very noticeable dent. See the pictures below:

 

 

 

 

What do I do now? I think this is unacceptable as I've paid over 80 dollars (!!!) for this vinyl, including shipping.

Should I ask for a replacement? And if so, do I mention the box it shipped in being damaged? Or just the vinyl itself arriving damaged? And should I return this copy?

Any help is appreciated. 

Oh no, this is terrible. I’m so sorry that this happened to you. Now I’m scared. My copy will arrive in 2, 3 days and it’s my first order from UB (first vinyl in general)..

[Joyride]

1 hour ago, TheseThingsHappen said:

Ok I'm pissed and I need some advice.

I ordered Hilary Duff's Selftitled vinyl from Urban Outfitters earlier this year. The vinyl arrived but the box it came in was damaged. There was literally a whole tear in the box.

The packaging inside was also damaged with a tear on one side. And now the vinyl sleeve has this very noticeable dent. See the pictures below:

What do I do now? I think this is unacceptable as I've paid over 80 dollars (!!!) for this vinyl, including shipping.

Should I ask for a replacement? And if so, do I mention the box it shipped in being damaged? Or just the vinyl itself arriving damaged? And should I return this copy?

Any help is appreciated. 

if you ask for a replacement they will ask you to RETURN the item! and cover the shipping expenses. ask for a refund of the shipping fees first, telling them your order hasn't arrived. do not pay for it, I wouldn't.

[Rocket]

 

x

[JCsNumba1Fan]

8 hours ago, James_Dean said:

I'm still annoyed there are no pressings of Wonder with Monster available 

I thought there were? Either that or the hype sticker was misleading. I remember UO making it seem like it was on the record. 

[JCsNumba1Fan]

23 minutes ago, Rocket said:

 

x

Instant cop for TONY alone. Butttt that shipping is a no. Hope it pops up somewhere else more reasonably. If not, I’ll get this. 
 

edit: ordered. 

Edited May 31, 2022 by JCsNumba1Fan

[Rocket]

Sandcastle Disco on vinyl? YES PLEASE!

 

[Attitude]

Not Matthew using crowdsourcing.

 

What does it mean by bonus side?

[JCsNumba1Fan]

6 minutes ago, Attitude said:

Not Matthew using crowdsourcing.

 

What does it mean by bonus side?

Based on the photos, there are 2LPs, as shady as it sounds my guess is that the bonus side is 1LP with one song. Matthew had to make the price make sense cents.

[James_Dean]

59 minutes ago, JCsNumba1Fan said:

Instant cop for TONY alone. Butttt that shipping is a no. Hope it pops up somewhere else more reasonably. If not, I’ll get this. 
 

edit: ordered. 

Ain't that how it always goes 

____

I only know Sandcastle Disco and I Decided... maybe I should check this out 

[Kings.]

 

9 hours ago, James_Dean said:

I'm still annoyed there are no pressings of Wonder with Monster available 

Don’t remind me  I still can’t believe UO played us like that.

 

If Shawn were a real bad ***** tho, he’d repress Wonder (with Monster) and MTV Unplugged  I need that to complete my collection (well Señorita, Handwritten and the IICHY 7” singles, but I have the latter on CD!)  

 

7 hours ago, TheseThingsHappen said:

Ok I'm pissed and I need some advice.

I ordered Hilary Duff's Selftitled vinyl from Urban Outfitters earlier this year. The vinyl arrived but the box it came in was damaged. There was literally a whole tear in the box.

The packaging inside was also damaged with a tear on one side. And now the vinyl sleeve has this very noticeable dent. See the pictures below:

 

 

 

 

What do I do now? I think this is unacceptable as I've paid over 80 dollars (!!!) for this vinyl, including shipping.

Should I ask for a replacement? And if so, do I mention the box it shipped in being damaged? Or just the vinyl itself arriving damaged? And should I return this copy?

Any help is appreciated. 

 I would include those exact photos and just request a replacement, but do it ASAP! They’ll more than likely just ask that you send the damaged one back.

[James_Dean]

3 minutes ago, Kings. said:

If Shawn were a real bad ***** tho, he’d repress Wonder (with Monster) and MTV Unplugged  I need that to complete my collection (well Señorita, Handwritten and the IICHY 7” singles, but I have the latter on CD!)  

 

The way I selfishly need him to NOT repress MTV Unplugged after I spent a crap ton on a sealed copy early this year 

[Attitude]

For those of you who recently got your Sweetener copies, how long did it take for it to arrive? Mine shipped out on the 19th and I'm still waiting. I picked standard shipping and live in the US. 

[Mellark]

I am thinking of ordering Mabel's new album, but I am overthinking it. 

[ariananext]

1 hour ago, Attitude said:

For those of you who recently got your Sweetener copies, how long did it take for it to arrive? Mine shipped out on the 19th and I'm still waiting. I picked standard shipping and live in the US. 

did you americans get it from the us or uk website?

[Attitude]

29 minutes ago, ariananext said:

did you americans get it from the us or uk website?

I got it from recordstore uk. 

[ariananext]

4 minutes ago, Attitude said:

I got it from recordstore uk. 

oh well, wouldn't that take ages to arrive? my positions deluxe vinyl took a whole month after it was shipped and I live in Italy 

[Kings.]

3 hours ago, James_Dean said:

The way I selfishly need him to NOT repress MTV Unplugged after I spent a crap ton on a sealed copy early this year 

 me when I got Hot Pink for almost $80 and the restocks came within a week

 

1 hour ago, Attitude said:

For those of you who recently got your Sweetener copies, how long did it take for it to arrive? Mine shipped out on the 19th and I'm still waiting. I picked standard shipping and live in the US. 

Within 10-11 business days (which was as advertised on their site) and that happened with both copies. However, my copy of Nicki’s Queen still hasn’t arrived and it shipped out the same day as my second copy of Sweetener

 

[TheseThingsHappen]

Thanks for the advice guys. It's well appreciated. I'm definitely going to contact them and send them the photos. Would you say it's best to contact Urban Outfitters about this matter via the chat on their website or social media?