It underperformed because of poor handling by the label and management. It should of been sent to radio a couple weeks before the VMAs performance. They waited months after VMAs to send it to radio where it only got a limited release to Urban AC (where it is still #1) & R&B formats. It did well considering the circumstances. Top 40 radio were also told not to add it.
7 weeks at #1 on the R&B charts.
This could of worked as a lead single instead of RTW as well. such missed opportunities
